Privacy Policy

Last updated: January 2025

1. Our Commitment to Privacy

At NeuraFabric, privacy is not just a feature—it's fundamental to our federated learning platform. We are committed to protecting your personal information and maintaining the highest standards of data privacy and security.

2. Information We Collect

Personal Information

We collect information you provide directly to us, such as:

  • Name and contact information when you request a demo or contact us
  • Company information for business communications
  • Account credentials for platform access
  • Communications with our support team

Usage Information

We automatically collect certain information about your use of our platform:

  • Platform usage patterns and performance metrics
  • Log data including IP addresses, browser type, and access times
  • Model training metrics and computational statistics (aggregated and anonymized)

What We Don't Collect

Importantly, our federated learning architecture ensures:

  • Your raw data never leaves your environment
  • We don't have access to your training datasets
  • We don't store copies of your proprietary models
  • Only aggregated model updates are transmitted, never raw data

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our federated learning platform
  • Communicate with you about our services
  • Improve our platform performance and user experience
  • Ensure security and prevent fraud
  • Comply with legal obligations
  • Facilitate federated learning collaborations while preserving privacy

4. Federated Learning and Privacy

Our federated learning approach is designed with privacy by design principles:

  • Data Locality: Your data remains in your secure environment at all times
  • Differential Privacy: Model updates are mathematically protected against inference attacks
  • Secure Aggregation: Individual contributions cannot be isolated from the aggregated result
  • Encryption: All model updates are encrypted during transmission
  • Access Controls: Strict authentication and authorization for all platform access

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except:

  • With your explicit consent
  • To trusted service providers who assist in platform operations (under strict confidentiality)
  • When required by law or to protect our rights
  • In connection with a merger, acquisition, or asset sale (with notice)

6. Data Security

We implement industry-standard security measures:

  • End-to-end encryption for all data transmissions
  • Multi-factor authentication for platform access
  • Regular security audits and penetration testing
  • SOC 2 Type II compliance (in progress)
  • GDPR and CCPA compliance frameworks

7. Your Rights and Choices

You have the right to:

  • Access and review your personal information
  • Correct inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Data portability and export
  • Object to processing in certain circumstances

8. International Data Transfers

If we transfer your personal information outside your country of residence, we ensure appropriate safeguards are in place, including Standard Contractual Clauses and adequacy decisions.

9. Retention Policy

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Training metadata and aggregated analytics may be retained longer for platform improvement.

10. Children's Privacy

Our platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

  • Through our contact page
  • For data protection inquiries: privacy@neurafabric.com
  • For security concerns: security@neurafabric.com

Our Privacy Promise

NeuraFabric's federated learning architecture ensures your sensitive data never leaves your secure environment. We're committed to advancing AI while preserving privacy as a fundamental right.